Returns and Exchanges
Returns and Exchanges1. What is your return policy?
Because our products are custom printed and unique to each campaign, they will only qualify for refund if the product itself is flawed, if the quality of the printing is poor, or if the final product is materially different from the product presented on the site.
You must submit a claim within 30 days of the delivery date.
If there’s an issue with your product, please submit a claim through our online form. You’ll need your order number as well as the email address used to place the order.
We will use this information to look into a replacement and prevent future errors.
Any unauthorized returns, or exchanges of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.
Please note that customers are responsible for return shipping rates.2. My clothing doesn’t fit. What do I do?
You may exchange unworn, unused, and unwashed apparel items for a different size within 30 business days of the delivery date. We can only accept apparel exchanges for a different size, in the same style and color that was originally ordered.
Please note that because our items are custom printed, we can only exchange once. Make sure to double check our size chart in each product, which is also linked on the item’s page.3. How long does a replacement, refund, or return take to process?